To streamline operations and enhance community interactions, Victoria Police has launched a new digital infringement system, allowing officers to issue fines electronically. The new initiative, known as the ePINs (electronic Penalty Infringement Notices) system, is being praised as a modern, efficient alternative to traditional paper-based fines — and a step forward in digital public service delivery.
The rollout began in February 2025 with State Highway Patrol members piloting the technology. In just under two months, over 5,000 ePINs were issued across Victoria, marking a significant milestone in the force’s transition toward smarter, technology-enabled policing.

What is ePIN: The ePIN system operates through mobile devices issued to Victoria Police officers. It enables frontline police to quickly generate, complete, and send infringement notices without relying on paper forms or manual entries. Once issued, the fine can be received by the public either via email or multimedia message (MMS), with the option to print and mail notices for those without digital access.
The application also includes built-in features, such as penalty codes, demerit point listings, fine amounts, and due date calculators — helping officers to reduce administrative errors and improve consistency in the field.

“This new technology makes a significant difference to how we issue fines, and how the public receives them,” said Deputy Commissioner Wendy Steendam.
“With Victoria now introducing digital licences and a lot of traditional paperwork now digital, introducing electronic infringements is a natural and timely progression for the force.”
For the Victorian community, the benefits are clear:
- Faster and more accurate processing of fines, with less risk of handwritten errors
- Improved convenience through digital delivery to mobile phones or inboxes
- Time saved for officers, allowing more focus on proactive community safety efforts
- Environmentally responsible, with a significant reduction in paper usage
Each year, Victoria Police issues around 350,000 roadside infringements, which previously required time-consuming paperwork. With the shift to ePINs, officers now spend less time completing forms and more time responding to local issues — from road safety to community policing.
“Reducing the time required for police to complete paper-based administration means we can dedicate more time to policing and community safety,”
Deputy Commissioner Steendam added.
Rollout timeline: Following the successful pilot phase, the ePIN system will be rolled out statewide throughout 2025, with full implementation expected by June 2025. All Victoria Police officers will eventually be trained and equipped to issue digital fines.
Those who interact with police and receive an infringement are encouraged to provide an email or mobile number at the time of the interaction to receive the notice digitally. For those who opt out or don’t have access to digital services, notices will still be printed and mailed to a residential address.
No change to rights or payment process: While the format of infringement notices is changing, the process for payments, appeals, and objections remains the same. The digital format is legally valid and subject to the same timeframes and procedures as traditional fines.
For more information about ePINs, payment options, or how to lodge a formal objection, members of the public can visit the official Victoria Police website:
👉 police.vic.gov.au/infringement-notices
With Victoria at the forefront of digitising public services, the ePIN system reflects a broader trend toward smart policing — one that prioritises both operational efficiency and public accessibility.
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