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India’s Vistara beats Qantas to find a place in the world’s best airlines

The focus of the survey is for customers to make their own, personal choices as to which airline they consider to be the best, underlining the brand as the Passenger's Choice Awards.

The prestigious Skytrax World Airline Awards have been announced, and for the first time ever, Fiji Airways has been named the best, ahead of Qantas and Air New Zealand in Australia/Pacific region.

In the 2023 World Airline Awards, out of more than 325 airlines Singapore Airlines has been named at the top with Qatar Airways, ANA All Nippon Airways, Emirates, and Japan Airlines closely following in the top five positions.

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Skytrax best airlines for 2023 (2022 World Airline Award rankings given in brackets):

  1. Singapore Airlines (2)
  2. Qatar Airways (1)
  3. ANA All Nippon Airways (4)
  4. Emirates (3)
  5. Japan Airlines (6)
  6. Turkish Airlines (7)
  7. Air France (8)
  8. Cathay Pacific (16)
  9. EVA Air (18)
  10. Korean Air (9)
  11. Hainan Airlines (14)
  12. Swiss (10)
  13. Etihad Airways (12)
  14. Iberia (25)
  15. Fiji Airways (36)
  16. Vistara (20)
  17. Qantas Airways (5)
  18. British Airways (11)
  19. Air New Zealand (30)
  20. Delta Air Lines (24)

For the Australia/Pacific region, Fiji Airways was on 15th with Air New Zealand on 19th and Qantas sliding down from fifth to 17th place.

India’s Vistara, a oint venture between Tata Sons and Singapore Airlines, moved four places up from last year to the 16th position.

In addition, Vistara has also been named the ‘best airline in India and South Asia’, ‘best airline staff in India and South Asia’, ‘best cabin crew in India and South Asia’, and ‘best business class airline in India and South Asia’.

Skytrax is the UK-based airline and airport review and ranking site that has been running the awards since 1999.

The focus of the survey is for customers to make their own, personal choices as to which airline they consider to be the best, underlining the brand as the Passenger’s Choice Awards.

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The awards ceremony took place during the Paris Air Show 2023 where India’s IndoGo announced a deal to buy a record 500 jets from Airbus.

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